Terms & Conditions
Please read these terms carefully before using our website or placing an order. By using Sheltech, you agree to be bound by these terms.
Introduction
These Terms and Conditions ("Terms") govern your use of the Sheltech website and your purchase of products from us. Sheltech is operated by Sheltech Ltd, a company registered in England and Wales. By placing an order, you confirm that you are at least 18 years of age and that you have read and accepted these Terms.
Orders & Pricing
All orders placed on our website constitute an offer to purchase. We reserve the right to accept or decline any order. A contract is formed only when we dispatch the goods and send you a dispatch confirmation email.
All prices displayed on our website are in Pounds Sterling (GBP) and include VAT at 20% unless otherwise stated. We take reasonable care to ensure prices are accurate, but if a pricing error occurs, we will inform you and give you the option to reconfirm your order at the correct price or cancel it.
We reserve the right to update prices at any time without prior notice. However, changes will not affect orders that have already been accepted.
Payment
Payment for orders is accepted by bank transfer only (BACS or Faster Payments). We do not process card payments on this website.
Payment is due after you place your order. Following checkout you will be shown, and emailed, the following details to complete your transfer: Admission Master Ltd., Account Number 30698701, Sort Code 04-00-03. You must quote your Order ID as the payment reference so we can match your payment to your order.
Orders are accepted between a minimum of £50.00 and a maximum of £500.00 per transaction. Orders outside this range may be cancelled or require prior arrangement.
Goods will be dispatched once the transfer has cleared into our account. All prices are inclusive of UK VAT at 20% where applicable.
Delivery & Risk
Delivery timescales are estimates only and not guaranteed. While we make every effort to meet stated delivery windows, we shall not be liable for any loss or damage arising from delayed delivery.
Risk of loss and damage to goods passes to you upon delivery. You must inspect the goods immediately upon receipt and notify us of any damage or discrepancy within 48 hours.
Ownership of the goods passes to you only when we have received full payment for the order.
Liability
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under UK law.
Subject to the above, our total liability to you in connection with any order, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total purchase price of the goods in that order.
We shall not be liable for any indirect, consequential, or incidental losses, including but not limited to loss of profits, loss of business, loss of goodwill, or loss of data.
We do not exclude or limit our liability under the Consumer Rights Act 2015 — your statutory rights as a consumer are unaffected.
Cancellation & Returns
You have the statutory right to cancel your order within 14 calendar days from the day you receive the goods, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Please refer to our full Returns Policy for the cancellation procedure and conditions. This does not affect your statutory rights under the Consumer Rights Act 2015.
Governing Law
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. You and we irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.
If you have any questions about these Terms, please contact us at support@sheltech.co.uk or call 020 7946 0958.